Providing online documentation across “secure” borders
Earlier today Lieve Weymeis (@lilybiri) tweeted about her difficulty in helping someone with an Adobe Captivate query. The problem was not that Lieve couldn’t answer the question. She is one of the world’s experts on this application after all. The problem was with localised internet security. To be more precise, the user in question was based in China. This represented a huge problem for Lieve in delivering her solution as they were unable to access her blog. Several suggestions were offered on Twitter, including using cloud services like Acrobat.com, but at the end of the day if a country decides to block access to key sites or user services there is little that ordinary people like you and me can do.
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Capturing Images in RoboHelp
Way, way back in the days when RoboHelp was under the Blue Sky Software brand, a separate application called RoboScreenCapture could be purchased from the same stable. As the name suggests, it is essentially a screen capture tool, but it also had some useful editing facilities thrown in.
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Chatting about Technical Communication
There have been a few blog posts of late listing the best Twitters chats for those in the Technical Communications industry. For those not in the know, Twitter chats are a mechanism whereby Twitter users can meet at a set time and discuss a relevant issue. However the added value is that all tweets use a hashtag thereby keeping the chat for anyone not able to meet at the advertised time.
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Identifying your Adobe Acrobat Pro cursor position
For awhile now I’ve been meaning to start using YouTube to post the odd movie tutorial, produced in Adobe Captivate of course. It has taken awhile for me to get my act together, but finally I hae done it. Read more 
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Celts, Spaces and Whisk(e)y
Did you know that you can thank the Irish for having spaces between words? Some languages (e.g. German) combine words together to avoid having to add spaces, but they get the idea in the end. Thankfully just about every language in the world now using spaces in some way or another. Just imagine trying to read a block of text without them. I guess the market reach of the Irish race’s space usage has exceeded all their expectations.
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