I am increasingly contacted by people with specific product queries that are best asked on one of the Adobe product forums (see below). There you are likely get a quicker response and it allows other users to learn from your experiences. It is also highly likely that such queries were previously asked and answered. Just perform a search if in doubt.
If you wish to contact me, please use the form below including a link to a product forum post and explain why that has not helped you or explain why you cannot raise your question in a forum. Files should be sent via www.cutesendit.com (100mb limit), www.transferbigfiles.com (1gb limit) or some similar service and referenced in the form below. I try to respond promptly, but remember that this blog is maintained in my own time and I live in the United Kingdom.