Where RoboHelp and RoboHelp Server users collide
As a user of RoboHelp Server in a team of five writers spread across three locations, we occasionally come across minor issues with its use. One of those is how we manage the publish process from our RoboHelp projects.
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FAR HTML: Do I really have to add all those files?
I have long been a huge fan of Helpware’s FAR HTML. I started using it many years ago to test the compilation of CHMs. Like other HATs it uses the Microsoft HTML Help compiler, but it opened another avenue to discover exactly where a problem existed with a problematic file. Most FAR HTML users use it as a find and replace tool. So do I. The ease with which it performs a function that could otherwise take hours or even days makes this a must have tool. As if that wasn’t enough, you soon realise that a lot of thought has been put into the potential issues users face and the efforts made to ease their pain.
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Under the hood of the Robohelp Server
I can absolutely understand why the word “Server” sends shivers down some Technical Writer’s spine, but with RoboHelp Server application there really is no reason that it should. One of its major advantages is that it manages to transcend the Technical Writer and Server Administrator divide. OK there is still some server related detail behind the scenes, but the RoboHelp Server interface manages to bring the important stuff to the surface and display it in a friendly Windows interface. However if you are someone like me, you’ll want to know some of this server side detail. If so, read on.
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Content Strategy or Marketing?
Last year I took part in a “rant” session at the ISTC’s excellent Technical Communication UK Conference. Whilst my rant was directly at flat pack furniture instructions, most others directed their aim at Marketing Departments. Their propensity for rebranding products a day before release and use of flowery language were top of most people’s annoyance list. What this highlighted perfectly was a subject close to my heart.
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An undocumented RoboHelp feature?
My thanks to RoboHelp guru Peter Grainge for sending me the results of a Google alert he received today. Cue lots of jokes about follicles and software patches (or as Peter put it) “thatches”. LOL! Read more 
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